Category: Operations
Six Tips for Harassment Prevention in the Service Industry
by: Melissa Dowling
Harassment complaints come to the Equal Employment Opportunity Commission (EEOC) from restaurant industry workers more often than from any other sector, NPR reported in 2021. A …
The Art of Curating Signature Drinks
by: Kim Lawton
Imagine walking into a boutique seaside hotel lounge in coastal Maine called the Ocean Breeze. What would you order? A bottle of the same wine or …
Thompson Hotels Offering Dinner Party Experience
by: Melissa Dowling
Hyatt Hotels Corp. recently launched “A Taste of Thompson” Dinner Parties. These events offer guests, locals and members the opportunity to personally curate and host dynamic dinner …
5 Fire Safety Tips for Bars and Restaurants
by: Melissa Dowling
Fire departments across America responded to an average of 8,240 structure fires at eating and drinking establishments every year between 2012 and 2016. These fires resulted …
5 Takeaways from Starbucks’ PSL
by: Melissa Dowling
Pumpkin spice season is clearly creeping into the summer. Restaurant software and payments provider SpotOn saw a 2,200% increase in pumpkin items on its independent client’s …
5 Tips For Opening a New Restaurant
by: James Kahler
Have you dreamed of opening a restaurant? Strategically building on your passion is a big part of the equation when aiming for great results. Matching it …
How To Avoid Over Serving Guests
by: Shelby Blundell
Every shift, bartenders must create a welcoming environment, while keeping patrons out of harm’s way. Though businesses in the hospitality industry provide a fun and relaxed …
Inspired Garnish Idea: Green Tomato Olives
by: Melissa Dowling
Rhubarb restaurant in Asheville, NC, has created an interesting garnish for Martinis: green tomato olives. John Fleer and Glenn Osterberg, chefs at the seasonally driven, vegetable-forward …
Post-Pandemic Workplace Risks: Three Things to Know
by: Jeff Gurtcheff
Pandemic restrictions are lifting, and you’ve been ramping up your business. Customers are coming back and you are hiring staff. The outlook is good. Still, you …
Mellow Mushroom Using Social Media Video to Recruit Hires
by: Melissa Dowling
Ongoing hiring challenges, especially in the restaurant industry, have led companies to seek new ways to reach and attract potential hires. Atlanta-based pizza chain Mellow Mushroom …
